3cx and WhatsApp integration

WhatsApp is one of the most popular messaging apps in the world, and 3cx is a powerful business communications platform. So what happens when you combine the two? You get a powerful tool for businesses that lets them communicate with their customers on a platform that they’re already familiar with. In this blog post, we’ll explore the benefits of 3cx and WhatsApp integration and how it can help your business.

WhatsApp is a great tool for staying in touch with friends and family, but it can also be used for business purposes. The cx and WhatsApp integration allows businesses to use WhatsApp to communicate with customers and clients. This can be done through the use of automated messages, or by manually sending messages from the cx dashboard.

Whatsapp integration

WhatsApp is one of the most popular messaging apps in the world, with over 1.5 billion users. And with that many people using the app, businesses are starting to take notice and are looking for ways to integrate WhatsApp into their customer experience strategy.

There are a number of ways businesses can integrate WhatsApp into their customer experience strategy, such as using it for customer support, providing live chat capabilities, or even integrating it into their marketing campaigns.

One of the benefits of WhatsApp is that it’s available on both iOS and Android devices, so businesses can reach a wider audience. And because WhatsApp is a cross-platform app, it’s easy to integrate with other systems and tools that businesses may already be using.

WhatsApp integration can help businesses improve their customer experience by providing a more convenient way for customers to contact them and by giving businesses more insight into how customers are using their products or services.

How to use 3cx and Whatsapp together

If you’re looking for a way to integrate your 3cx phone system with WhatsApp, you’ve come to the right place. In this article, we’ll show you how to connect your 3cx and WhatsApp accounts so you can start making and receiving calls through WhatsApp.

First, you’ll need to download and install the 3cx WhatsApp Connector from the 3cx management console. Once installed, open the connector and enter your WhatsApp number in the “Phone Number” field. Next, click on the “Connect” button and follow the prompts to log in to your WhatsApp account.

Once you’re logged in, you’ll be able to make and receive calls through WhatsApp just like you would any other phone call. You can also send and receive text messages, photos, and videos just like you would in a regular chat. So if you’re looking for a way to stay connected with your customers or team members, integrating 3cx with WhatsApp is a great option.

Pros and Cons of using 3cx and Whatsapp together

There are many benefits to integrating 3cx with Whatsapp, including the ability to make and receive calls without using a separate app, the ability to see when your contacts are online, and the ability to send messages and media without having to leave the 3cx app. However, there are also some drawbacks to using these two apps together. For example, you will not be able to see when your contact is typing a message in Whatsapp, and you will not be able to receive notifications for new messages in Whatsapp unless you have the 3cx app open.


3cx and WhatsApp integration is a great way to improve your productivity. By integrating these two applications, you can easily keep track of your conversations and messages. In addition, you can also save time by not having to switch between apps.

How Ak Telecoms can help

Ak Telecoms can help you integrate your WhatsApp account with your customer relationship management (CRM) system. This will allow you to manage your customer interactions and communications more effectively. Ak Telecoms can also provide you with a customized WhatsApp solution that is tailored to your business needs.


Leave a Reply

Your email address will not be published. Required fields are marked *