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The rise of digital communication mediums has completely transformed how we communicate with our customers and collaborate internally in our business. The importance of promptly picking up phone calls and answering customer queries can’t be ignored.

However, you need a reliable systemto ensure streamlined business operations and minimal disruptions. Any break down in your communication platforms can have a negative impact on your business. Therefore, you should consult a telecom solutions provider who can assist you in building a robust communication platform.

Having said that, let’s deep dive into the world of business VoIP systems and how they can help your business.

Business VoIP Options

You can pick and choose various communication systems that best suit your business. Hosted PBX, On-Premises PBX, and hybrid phone systems are widely used. Hosted PBX is a cloud-based phone system that delivers a secure and reliable phone service through the internet. It enables your employees to have phone lines available constantly, no matter where they are working.

An on-Premises PBX system requires physical phone infrastructure in your business. The equipment is supplied by the VoIP service provider you are contracted to. A hybrid Phone System is the best of both worlds. It uses digital VoIP technology to create a blended system where there is an in-house digital phone system and VoIP solution to connect to external phone numbers.

people using laptops.

Choosing The Right One

There are various factors to remember when selecting the right VoIP system for your business. You should consult an expert telecom solutions provider in the UK who can assist in selecting the perfect system for your business. If you don’t want to deal with the trouble of maintaining physical hardware and want to implement a remote-working setup, consider going for a hosted PBX.

On-premises PBX systems are ideal for businesses willing to spend money on getting the right hardware and phone infrastructure. If you want to get the best of both worlds, hybrid systems will be perfect.

Having said that, it would be ideal to have the company providing your business broadband service install and manage the VoIP system. The company will ensure they have the necessary hardware for the VoIP system that is compatible with their internet, and you’ll also have a guarantee that there will be no unnecessary hiccups in your communication systems.

How Can AK Telecom Help With Business VoIP?

AK Telecom can provide high-speed business broadband services and premium cloud-based VoIP systems. We are one of the best business broadband services providers in the UK. Visit our website for more information or contact us today for a seamless cloud VoIP service in London.


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