The beauty of 3CX is that it’s an open platform VoIP phone system. This means it’s flexible enough to work with any popular IP phone and SIP trunk, whether in the cloud, or on-premise. 3CX is a simple and affordable solution that wipes out all the costs and management hassle associated with traditional phone systems, and eliminates the boundaries that come with a shared cloud PBX.
With 3CX, freedom is yours. Freedom of where to locate your PBX. Freedom to choose which SIP trunks or IP phones you want to use. And freedom from tricky set up. Not only can 3CX be set up in just minutes, it also delivers considerable cost savings on your phone system in the realm of thousands of pounds per year.
It’s totally your call where you choose to run 3CX. Whether it’s on an existing server user VMware, KVM or Hyper-V, or for smaller installations on Raspberry Pi or PBX appliance from Intel NUC, Shuttle, Zotac Zbox or Gigabyte, it’s a breeze to move your phone system to another service or into the cloud using the integrated backup and restore function.
Close sales, provide support, resolve problems and build client relationships using the 3CX multichannel contact centre solution. Combine it with the powerful 3CX Live Chat & Talk plugin, and contact centre agents are able to chat, speak and video call with web visitors in real time, further cementing your business’ customer service reputation.
Contact centre reporting is crucial for monitoring and improving service levels, but with a traditional PBX is can prove challenging to set up and manage, as well as costly. Not the case with 3CX! Courtesy of 3CX PRO, you get a hosted or on-premise solution that’s simple and intuitive to use and delivers all you need to efficiently monitor caller queues, including valuable real time statistics.
Again, the choice is yours where you host 3CX. Self-host with leading cloud providers on a standard Linux VPS if that’s your preference. Forget long, costly contracts. All you pay is a low monthly cost per PBX instead of an over-inflated price per extension. Alternatively you can outsource to a manged 3CX hosting partner.
